Can I order a sample first to check the quality?
We can provide a custom production service.
I will provide you with product drawings, and you can realize it, is that ok?
Yes. You provide drawings, we will produce according to your drawings. We have the ability to identify drawings and review drawings. Of course, if there is any ambiguity in the drawing, we will communicate with you by email or whatsapp;
Is it very expensive to customize a product?
The cost of making a single product will be higher than that of making a large batch of products. Because even if we make a product, our technical operators have to program the machine once. In addition, if we make a product separately, our cost of purchasing raw materials will be higher. Based on the above two factors, the cost of processing a product will increase.
How about the quality of a single product?
You don't have to worry about product quality. Regardless of the quantity of the processed products, we will take them seriously and ensure the quality.
What is the payment method for processing a product?
Since we only process one product, we usually ask the customer to pay 100%.
How to pack and ship?
As for the packaging, we will pack it strictly to prevent the product from being damaged during transportation due to poor packaging. Regarding transportation, it depends on the size of the product. If the product is relatively small, you can choose air or express delivery; if the product is relatively large, you can only choose sea transportation.
What raw material do you use for your radiator?
Our radiators are made of copper, aluminum, and copper and aluminum alloy materials, you can choose any
Can your products be customized?
Our professional technical engineers can customize according to your drawings.
How do you pack it, will it be damaged during transportation?
We use thickened cartons and wooden boxes for double packaging protection, which can effectively prevent products from being bumped and damaged during transportation.
What is your shipping policy and order delivery time?
We have a variety of shipping options including sea, air and express. The delivery time of your order will depend on the shipping method you choose as well as the destination and order size. Once we have your order details, we will provide you with an estimated delivery time.
What is your payment term and method?
Currently we only support the payment method of TT. Please inform us the specific product and order quantity, and we will provide you with the payment term.
What is the production lead time of your products?
The production lead time of our products depends on the quantity you order and the specific products you are interested in. Please provide us with your order details and we will provide you with an estimated production lead time.
